ThreatSign! Website Anti-Malware

The following addition to the terms and conditions are applied to consider the website valid for the Basic license:

Installation requirements

Installation is possible for PHP based websites only (CMSs such as WordPress, Drupal, Magento, Joomla, and others) on shared hosting or a dedicated server. Customer should have FTP/SFTP/SSH access to the website content. Website hosting (dedicated server provider) allows a) modification of PHP parameters and b) read/write access to website files.

Clean site baseline

The Basic plan is for the websites that are clean and do not require malware and/or blacklisting removal upon the subscription. For the period of the first 30 days from subscription, it is required that neither an internal scanner nor external scanner detects malware on the site in the license. If detection occurs, the scan reports should be reviewed by Quttera support team and verified it is not false positive. If the website is (re)infected during the first 30 days of the subscription period, customer should upgrade to the Business plan (or any other plan that provides malware cleanup services) to perform a full website audit and find reinfection source.

(Re)Infection / Hacking Remediation coverage after baseline

After the 30-days of the baseline, the malware cleanup, and hacking remediation is covered by the license and provided with no additional charge.