ThreatSign! is a Website Anti-Malware product which detects malicious and suspicious activity on a website. The ThreatSign! provides real-time website malware monitoring, scanning and instant notifications that allow you to act quickly upon active threat detection. It doesn't require an installation. The setup is quick, simple and straightforward. Once a registration is completed you will be able to access your account via dashboard. The dashboard is the web UI interface that allows you to perform periodic scans, customize monitoring settings such as report notification, initiate a re-scan request, view scan reports, contact support team and more. It is easy to use, accessible from anywhere, no installation needed. It saves your time and it does not require special knowledge in order to manage it.

As a website/ blog owner you obviously care about your reputation and your visitors' safety. Sometimes, taking all precautions in managing users' database, protecting server info, and managing upload directories and in other routine activities still fails to avoid hacking. There are no 100% hacker-proof web resources. In this case, if you don't act fast, the consequences are very unpleasant. To be on the safe side, simply add your own website or websites to Monitors and get notified each time any signs suspicious activities are detected. You can always Re-scan your domain at any time from within the dashboard. Avoiding blacklisting and traffic loss with website malware monitoring is essential because it allows you to run your business smoothly, building trust in cyber space.

Top

It is very simple. The rule is: Monitor == domain to scan.

Please follow these steps to add new domain to monitor:

  1. In the Control Panel of your dashboard click Add Monitor
  2. Fill in the form and press Create button. Make sure you get confirmation with link to monitor details.
  3. Activate the monitor

Activated monitor will enter the scan queue automatically.

  • Adding website to malware monitoring

    Create malware monitoring for website

    Fill in the form and press Create button

Top

In order to stop malware monitoring for a website, you can:

  1. Delete the monitor (removes domain from system)
  2. De-activate the monitor (suspends the periodic scan)

Please follow these steps to delete monitor:

  1. In the Control Panel of your dashboard click My Monitors
  2. Click the button next to the desired monitor to view the settings
  3. In the Monitor Parameters page click Delete button to get the Delete Monitor confirmation page
  4. Click Confirm button to proceed with the deletion
  • Managing website malware monitoring

    My Monitors section

    Quick access toolbar allows to Configure, Suspend(deactivate monitoring) and Resume(activate monitoring)

  • Configuring malware monitoring for website

    Monitor Parameters

    Review and edit configuration of the monitor

Please follow these steps to de-activate monitor:

Option A

  1. In the Control Panel of your dashboard click My Monitors
  2. Click the button next to the desired monitor to view the settings
  3. In the Monitor Parameters page click Suspend button to get the Monitor suspenstion status confirmation page

Option B

  1. In the Control Panel of your dashboard click My Monitors
  2. Click the button next to the desired monitor to suspend its periodic scan jobs

Top

Instead of adding monitors one by one, as described above, you can create a text file with domain names and upload to your ThreatSign! user dashboard UI.

Please follow these steps to add multiple domains to malware monitoring:

  1. In the Control Panel of your dashboard click Add Multiple Monitors
  2. Select a file with the domain names (one name per row)
  3. Fill in the form and press Create button. Make sure you get confirmation with list of all websites and created monitors.
  • Adding multiple websites to malware monitoring

    Create malware monitoring for multiple websites

    Fill in the form, upload the file with domain names and press Create button

Top

  1. In the Control Panel of your dashboard click My Monitors
  2. Click the button next to the desired monitor to view the settings
  3. In the Monitor Parameters page click Edit Configuration button to access monitor parameters
  4. Select the desired value in the Periodic scan interval(in hours) options menu and click Save

Top

You can configure the cases in which you would like to receive HTML/PDF malware scan report. These can be Every Scan, Only If Malware Detected or Never.

  1. In the Control Panel of your dashboard click My Monitors
  2. Click the button next to the desired monitor to view the settings
  3. In the Monitor Parameters page click Edit Configuration button to access monitor parameters
  4. Select the desired value in the Notification policy options menu and click Save

Additional recipient for the website malware scan reports can be defined in Notification email field.

Top

URLs added to the White List are assigned Clean status automatically and will not be scanned.

To add URL to the White List:

  1. In the Control Panel of your dashboard click Add URL to Whitelist
  2. In the Whitelist a URL section enter the URL name in the input panel and click Whitelist

To remove files from White List:

  1. In the Control Panel of your dashboard click My Whitelist
  2. In the User Whitelist section find the desired URL and click remove

Which files to add to White List?

If you are not sure whether or not a specific file/URL can be added to white list, just submit malware cleanup request and our team will check it out for you.

Top

Option A

  1. In the Reports menu of your dashboard click Recent ThreatSign! Reports
  2. In the Latest Reports For Monitors section click button next to the desired monitor

Option B

  1. In the Control Panel of your dashboard click My Monitors
  2. Click the button next to the desired monitor to view the settings
  3. In the Monitor Parameters page click View Scan Report button

Top

You can choose between standard and small size(s) of the seal to best fit your site. Note that the certificate is available for the Clean monitors only.

  1. In the Scan Report scroll down to the Anti-Malware Scan Certificate section
  2. Select the desired size of the seal image and copy code to the clipboard
  3. Paste the code on your website page and refresh the browser view to ensure the proper display

Top

The malware removal process is manual and automated. Every cleanup is handled by a malware analyst whose responsibility is to clean-up all the malicious content from an infected website and make sure there are no leftovers. Once a Website is clean and no malware present, we initiate a blacklist removal. The malware removal process is conducted remotely using FTP/HTTP/SFTP and via SSH if we find that FTP/HTTP/SFTP are not stable enough.

  1. In the Help Center menu of your dashboard click Submit Malware Cleanup Request
  2. Fill in the Malware Cleanup Request form and click Submit button

Also, please add support@quttera.com email address to your "Google Webmaster Tools", if you are using it.

Malware analyst will be assigned to your case and will work with you until the resolution.

Top

This information is unique per account owner. Please open ticket in quttera helpdesk.

Top

  1. In the My Account drop-down menu select Reset password
  2. Enter new password in New password and Confirm password input panels and click Reset button

Top

  1. In the Help Center menu of your dashboard click Submit Support Ticket
  2. Type in your request and click Submit Ticket button

Top

To upgrade your ThreatSign! account please send email to contactus@quttera.com or open ticket in quttera helpdesk

Top

To completely delete your ThreatSign! account please send email to contactus@quttera.com or open ticket in quttera helpdesk

Top


  • Connect With Us
  • Facebook
  • Twitter
  • YouTube

© 2017 Quttera Ltd. All rights reserved.